Delivery & Returns

Purchasing Terms

This page (together with any documents referred to in it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.camomilecornflowers.co.uk(our site) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. 

All intellectual property rights concerning this web site including, but not limited to design, text, graphics, logo’s, images and other materials are owned by Camomile & Cornflowers,  our licensors, our partners or our affiliates. 

No content or trademarks may be reproduced, copied, used, sold, and duplicated without our prior written consent. 

We reserve the right to withdraw or amend our web site at any time. In using our site you agree to accept and abide by all of our Terms and Conditions and act in accordance with the law. You may not alter, impair or interfere in any way with our web site. If you default negligently in any obligations set out in these Terms and Conditions (including our Privacy Policy) you shall be liable for all the losses and damages that this may cause to Camomile & Cornflowers,, our affiliates, partners or licensors. By placing an order through our site, you warrant that: (a) You are legally capable of entering into binding contracts; (b) You are at least 18 years old. 

After placing your order, you will be sent a confirmation e-mail detailing your transaction ID number and confirming the value of your order, which has been debited from your PayPal account, Debit or Credit card. 

If you have any queries regarding your order please contact us on 07887 706147 or send an e-mail to kate@camomilecornflowers.co.uk. We are available from 9.00am to 5.30pm Monday to Friday. 

We will contact you by e-mail or telephone if we have any queries relating to your order. 

We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. 

We reserve the right to vary these terms and conditions from time to time.

Prices

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

Prices are liable to change at any time. 

Our site contains a large number of products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. If a product’s correct price is higher than the stated price on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject the order and notify you of such rejection. 

We are under no obligation to supply you with the Product at the incorrect (lower) price, even after we have sent you an order confirmation, if the pricing error is obvious and could have reasonably been recognised by you as a mis-pricing. 

Payments

Payments may be made using a debit or credit card through PayPal or by BACS. 

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges. 

Delivery

We will send out your order within 3-5 working dates unless a specific date has been requested in the Order Notes section when checking out. We reserve the right to substitute flowers or foliage to the value of the order placed if we do not have the exact flowers or foliage in stock.

All products, with the exception of Gift Vouchers are hand delivered for free by Camomile & Cornflowers to our specific delivery radius which included all postal districts inside the following postcode areas:

WR1, WR2, WR3, WR4, WR6, WR9, WR15, HR7, DY12, DY13, DY14

Postable items such as gift vouchers, ribbon and confetti will be posted via Royal Mail at a flat rate fee of £1 for gift vouchers and ribbons and £3.50 for Confetti. These  purchases can be made outside of our delivery radius but any purchase made using a gift voucher will be subject our delivery radius restrictions.

The products will be at your risk from the time of delivery.

We do not accept any liability for delayed deliveries caused by any third party or by fire, flood or mechanical breakdown. 

We do not accept any liability for incorrect postcodes or house names or numbers leading to deliveries to incorrect addresses. 

Workshops & Courses 

Workshops and courses are presented on site at Camomile & Cornflowers, Pear Tree Cottage, Worcestershire, WR6 6RJ unless stated. Please ensure you have the correct venue address and details to arrive on time. Cancellations are non refundable in any circumstance, an alternative date may be suitable if there are spaces available but not guaranteed. Please read the reminder email it will provide further information regarding parking, anything you are required to bring etc.  

If your workshop/course if booked at another venue please refer to their booking terms and conditions. 

Refunds

Cancellation of online orders must be made by calling 07887 706147  before a dispatch email has been sent.

Refunds will not be made once delivery has been accepted.

Gift Vouchers cannot be refunded once dispatched.